| T O P I C R E V I E W |
| juantoad |
Posted - 09/29/2004 : 21:38:08
The touchscreen on my 1120 just stopped working today as I was working on it. The screen is viewable but no touch functionality. The Touch Panel configuration and calibration utilities won't open at all. I tried redownloading the touch panel utilities from fujitsupc.com, but when I try to open the setup utility (ftsetup.exe), I get "The functionality required by this software is not supported on your system." If anybody can help me with this problem, I would greatly appreciate it.
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| 25 L A T E S T R E P L I E S (Newest First) |
| peanut |
Posted - 03/25/2008 : 06:09:46
Welcome to the forum
your best bet is to start your own new thread in the classifieds it will get much more notice there than tacked on the end of someone else's thread .
Title your thread something like ` Lifebook P-1120 parts Wtd (wanted)
there are several members that have various parts for sale .Check Janoshoes on ebay he always has NOS parts for sale
Good luck |
| kubyrk |
Posted - 03/18/2008 : 18:35:44
Can anyone tell me where I can get new parts for the P1120. I need the status LCD control board cable.
Also is there a parts list / parts manual we can download somewhere.
Thanks |
| peanut |
Posted - 11/29/2007 : 06:20:13
There have beeen other extensive help threads on here before if you search.
Firstly I would check in the bios that the touch screen is enabled before tearing anything apart.
Download the correct drivers. XP T/S drivers are differant to the W2k drivers
There are screen connectors both on the motherboard and behind the LCD screen .You may need to clean and re-seat both.
The most common connectors to give trouble are the cable connections behind the screen naturally due to the continual heat. The brass connecting strips on the cable and connector oxidise in the same way that your brass and silver ware do they go dull in time and build up a high resistance. Also some cables can actually fall out of the connectors.
I would strongly recommend that you completly dissasemble the screen to get at the cables. Prying the lid apart and wedging things in at the top is very risky and the slightest distortion will break the screen or backlight .Much easier to remove the LCD completly so you can access everything easily.
These connectors are extemely fragile. I cannot stress that enough. If you are ham-fisted or have the shakes you will ruin it. You need to gently prise the connector flaps up with a cocktail stick or thin piece of plastic. Be very gentle. If you break it you will have a small expensive doorstop.Likewise don't pull the motherboard connectors off by the cables. Gently pry at both edges of the white connector strip so that the connector comes off square.
Clean the cable connecting ends with a cotton bud and some electrical connector cleaner (RS or Maplins ,CPC etc)ensure it all evaporates before reassembly.
Here's a link to the best assembly-disassembly guide out there. This should be a sticky at the top of this board by rights.
[url=http://www.gtba.net/lifebook/manuals/P1000-Repair.pdf]P103* dis/assembly guide[/url] |
| planmanb |
Posted - 11/25/2007 : 12:08:59
This thread helped me a lot. I was able to get in there with a set of needle nose pliers and get the black connector together. I wonder if one was willing to sacrifice the touch screen one could connect a bluetooth adapter. |
| pete338 |
Posted - 05/19/2007 : 02:11:02
quote:
Originally posted by pete338
quote:
Originally posted by NigelS
Sorry to hear bout your screen - it must be frustrating. All you can do is address the obvious - which is mostly stated in this thread already. I do not own a P1000 (P2000) so I persoanlly have no touchscreen (wish I did), but going by this thread it is more likely a hardware problem than a software problem. The first thing to check is the loose cable issue, the second is to check other electrical (screen) connections. Why did you post that you installed the touchscreen utility? Why was it not already installed? If you have reinstalled or else done a fresh istall, it doesn't mean you are going to have the exact same "error messages" as someone else - and there cannot possibly be an infinite number of reasons these screens fail to work (although the idea of a new $800 digitizer fixing it makes me laugh...) if all else fails speak to Fujitsu or T3 Computer in Sacramento....
Thanks NigelS for the advice.It's already not working when I bought it.So I did a recovery of the OS as it's quite unstable ( Win XP pro ) and hope that it will work.If it works it will be a bonus to me since I paid a lower price considering the faulty Touchscreen...It's still ok if it does not... . Good Day..
Hi, Not sure whether it's a dumb question.But is the touch panel built into the LCD or are they 2 separate components..Cos' i bought my P1120 used, and I'm not sure whether the last owner remove the touch panel cause I can see a gap between the LCD and the lid..Thanks and Good day. |
| pete338 |
Posted - 04/20/2007 : 07:47:18
quote:
Originally posted by NigelS
Sorry to hear bout your screen - it must be frustrating. All you can do is address the obvious - which is mostly stated in this thread already. I do not own a P1000 (P2000) so I persoanlly have no touchscreen (wish I did), but going by this thread it is more likely a hardware problem than a software problem. The first thing to check is the loose cable issue, the second is to check other electrical (screen) connections. Why did you post that you installed the touchscreen utility? Why was it not already installed? If you have reinstalled or else done a fresh istall, it doesn't mean you are going to have the exact same "error messages" as someone else - and there cannot possibly be an infinite number of reasons these screens fail to work (although the idea of a new $800 digitizer fixing it makes me laugh...) if all else fails speak to Fujitsu or T3 Computer in Sacramento....
Thanks NigelS for the advice.It's already not working when I bought it.So I did a recovery of the OS as it's quite unstable ( Win XP pro ) and hope that it will work.If it works it will be a bonus to me since I paid a lower price considering the faulty Touchscreen...It's still ok if it does not.... Good Day.. |
| NigelS |
Posted - 04/19/2007 : 11:43:59
Sorry to hear bout your screen - it must be frustrating. All you can do is address the obvious - which is mostly stated in this thread already. I do not own a P1000 (P2000) so I persoanlly have no touchscreen (wish I did), but going by this thread it is more likely a hardware problem than a software problem. The first thing to check is the loose cable issue, the second is to check other electrical (screen) connections. Why did you post that you installed the touchscreen utility? Why was it not already installed? If you have reinstalled or else done a fresh istall, it doesn't mean you are going to have the exact same "error messages" as someone else - and there cannot possibly be an infinite number of reasons these screens fail to work (although the idea of a new $800 digitizer fixing it makes me laugh...) if all else fails speak to Fujitsu or T3 Computer in Sacramento.... |
| pete338 |
Posted - 04/19/2007 : 00:11:01
quote:
Originally posted by pete338
Hi,
I did not get any error message when installing the touchscreen utilty.
I can open the program...but nothing happens when I touch the screen..Please help!!!
Anybody can offer any advice? |
| pete338 |
Posted - 04/17/2007 : 09:28:37
Hi,
I did not get any error message when installing the touchscreen utilty.
I can open the program...but nothing happens when I touch the screen..Please help!!! |
| bigmaho |
Posted - 06/27/2006 : 17:25:56
THANK YOU THANK YOU THANK YOU!!!!!!
I had a dead touch screen for over a year and when I called Fujitsu was told that I needed the digitizer for $795. So I lived without it. Then suddenly it came back to life briefly, so I figured it was software related, so I reinstalled everything (and found out that you couldn't boot from a CD-ROM...), got Winx XP Pro up and running,and my touch screen worked for about an hour then died again. In trying to find drivers I found this web site and 'Entity Packet's post. Sure enough it was that black connector. Fujitsu built the machine and did not leave enough slack on that ribbon wire, so eventually it pulled itself out.
I'm incredibly angry. Fujitsu could has all our email addresses from when we registered. Why didn't they do the right thing and let us know and offer a recall? Or at least tell their phone reps to offer a cheap repair. Instead I (and all of us) have wasted untold hours. It was a simple manufacturing problem. Someone ordered a ribbon cable 1/4" too short and for that.... ggrrrrrrr....
Anyway, thanks to everyone who posted here. Fujitsu owes us all big time.
Billy
quote:
Originally posted by EntityPacket
I bought a used P1120 that had a broken touchscreen, but I was able to fix it after reading this thread. I had the same (loose cable) problem. I was getting “The functionality required by this software is not supported on your system." error before trying this.
I will explain more about how to check this, since the details here were sketchy at best.
The screws that need to be loosened are on each 4 corners facing the LCD screen, each are covered with little rubber pieces. Someone referred to a hidden/unknown screw that they missed and cracked the plastic screen cover as a result. That screw is located right under the e-mail button. I only loosened it enough to aid in pulling the cover apart enough to see what I was doing. The stylus holder needs to be removed after unscrewing everything. It pretty much comes right out. I stuck a screwdriver into the stylus and used my hands to pull open each side, then removed the stylus. There are also little plastic clips along the sides (2 on each side I think) you have to be careful pulling the cover apart not to break them. Once you have done all this you should be able to bend the top of case (where the stylus holder was) a few inches apart, just enough to see inside. No one was really clear on which flat wires to check. I saw 2 different flat wire pairs; one had a black sheaf and was located in the middle (facing the LCD screen). The other wire pair is to the right of that and much smaller (I didn’t mess with that one) the black wire pair didn’t look loose to me, but I unhooked it anyways and pulled the tape away enough to pull up some slack and re-taped it. I then booted up my computer and noticed that a new decide was detected, a Fujitsu Touch Panel (USB). Installing the drivers after this was not a problem.
It’s a shame Fujitsu would rather rip people off than explain this problem on there website. I tried there help chat 4 times and was virtually ignored when I enquired about the touchscreen.
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| taspec |
Posted - 05/17/2006 : 04:16:29
Thanks everybody. This has been a very helpful thread. I tried to search for this topic and came up with nothing. I don't know how I missed this, but ended posting a totally new topic asking for help on this. But what I have read here is what I needed. Thanks. I concur, be wary of Fujitsu help. They used to be so good. |
| heckel4565 |
Posted - 04/29/2006 : 21:37:19
This has been a very helpful discussion. I, too, have this problem with a P-1110. I never really needed the touchscreen so never bothered to fix it, but if it is only a $33 part... What is the serial # and where can one order this piece? Thanks. |
| arwes |
Posted - 04/29/2006 : 14:38:12
Hi all, I've inherited a few P1120's from my workplace (a hospital) and they took a bit of abuse. I've taken one of the ones that actually boots and loaded Ubuntu on it (works perfectly). After noticing that it wasn't showing up at all in the device list, I tried the steps listed in this thread to fix it. The white connector was seated perfectly, and I unplugged/replugged the black connector on the back of the LCD. However, the small cable someone else mentioned is apparently disconnected. Any ideas on how to reconnect that? It's one of the cables that looks like circuitry on a clear strip of plastic, and I can't say I've ever dealt with those. Wish I had a digital camera so I can show you guys. Thanks in advance!
UPDATE: Well I ended up just jabbing that wire back in there, and sure enough it's working now. Seems there was some type of adhesive on there to hold it in place but it just worked its way loose (probably no thanks to nurses tossing these Lifebooks around). Any recommendations on something to keep it in place? I'd hate to do this procedure on a regular basis.  |
| NigelS |
Posted - 12/20/2005 : 12:18:40
Nice work. I personally feel the "...details here were sketchy at best..." problem crops up all too often around this forum. That's why I'm such a big mouth! Anyhow - excellent 1st post. Thanks for the input. |
| EntityPacket |
Posted - 12/20/2005 : 00:45:51
I bought a used P1120 that had a broken touchscreen, but I was able to fix it after reading this thread. I had the same (loose cable) problem. I was getting “The functionality required by this software is not supported on your system." error before trying this.
I will explain more about how to check this, since the details here were sketchy at best.
The screws that need to be loosened are on each 4 corners facing the LCD screen, each are covered with little rubber pieces. Someone referred to a hidden/unknown screw that they missed and cracked the plastic screen cover as a result. That screw is located right under the e-mail button. I only loosened it enough to aid in pulling the cover apart enough to see what I was doing. The stylus holder needs to be removed after unscrewing everything. It pretty much comes right out. I stuck a screwdriver into the stylus and used my hands to pull open each side, then removed the stylus. There are also little plastic clips along the sides (2 on each side I think) you have to be careful pulling the cover apart not to break them. Once you have done all this you should be able to bend the top of case (where the stylus holder was) a few inches apart, just enough to see inside. No one was really clear on which flat wires to check. I saw 2 different flat wire pairs; one had a black sheaf and was located in the middle (facing the LCD screen). The other wire pair is to the right of that and much smaller (I didn’t mess with that one) the black wire pair didn’t look loose to me, but I unhooked it anyways and pulled the tape away enough to pull up some slack and re-taped it. I then booted up my computer and noticed that a new decide was detected, a Fujitsu Touch Panel (USB). Installing the drivers after this was not a problem.
It’s a shame Fujitsu would rather rip people off than explain this problem on there website. I tried there help chat 4 times and was virtually ignored when I enquired about the touchscreen. |
| newb |
Posted - 11/29/2005 : 04:19:48
Hey guys,
I just bought a used p1120 and the touch screen didnt work. I tried the setup, but the error message was something like this device is incompatible....
anyway i searched the net for answers and came across this forum.
so i tried reseating the white connector behind the hinge cover. while doing so, i didnt know that you had to take off one screw on the bottom and cracked the cover. reseating the connector didnt work.
So i did what anpbabaki said to do. I removed the two rubber pieces on top...removed the two screws and removed the stylus pen holder. pryed open the top of the lcd cover and looked in. behind the lcd was a small rectangle chip. it had two connectors. one on the right and one on the left....i noticed that the one on the left wasnt quite in all the way so i stuck my finger in and got it in. then the one on the right popped out. that one was hard to get in. once i got both in, removed the tape that was holding the chip in place and moved it lower so there is more slack. then i taped the connectors so it wont come out. booted up the system. tried setup again. and voila!!! it worked.,,then i put everything back together.
Hope that helps.
now, anyone know where i can get a replacement hinge cover?
Thanks!
-Kevin |
| hexhog |
Posted - 11/26/2005 : 03:06:27
I lost the touchscreen on my p1120 for a while and found that a incorrectly configured usb device I had plugged in that caused it. I recall when I was setting up the touchscreen for Windows 2000 professional on the p1120 (needed to downgrade from xp 'cause it was too slow) that the touchscreen driver said it was a usb device. Could it be that you lost your device driver to the touch screen for windows/linux? Did you try reinstalling the device driver? |
| jackpl500 |
Posted - 11/25/2005 : 01:06:24
hello,
i did as I said, I took the hinge cover and reset the white connector - no difference.
Is there any other connector on a back of LCD screen? If yes, could you advice hod and what screws or part to take to reset that other one?
Also sometimes (I think together when I lost the touch screen)the screen mouse symbol jumps all over the places opening and shutting many windows, and this happens only when using keyboard mouse point, never when using external mouse. Any clues or advice you could help, please?
Kind regards
John
quote:
Originally posted by jamiep21
you either need a new status LCD/TS cable or new touchscreen. you just take off the hinge cover and reseat the white connector. try that first. if not then your cable is bad.
-fujitsu certified tech-
john pluta |
| jamiep21 |
Posted - 11/17/2005 : 13:32:21
you either need a new status LCD/TS cable or new touchscreen. you just take off the hinge cover and reseat the white connector. try that first. if not then your cable is bad.
-fujitsu certified tech- |
| jackpl500 |
Posted - 11/07/2005 : 15:20:58
Hello,
Would you mind to help me, please? I have p1120 for two years and touch scree has stopped working sudennly. Could you describe what screws and parts to remove and in which order to get to those connectors? Any plastic parts are clipped or hard to remove?
Kind regards
John
quote:
Originally posted by p1120
Please post here, my P1120 is also just a screen and I've taken it apart to see what's up. Reseated the connectors and all that and still nothing. Gonna try a re-install of the OS next since it's about time for that..
john pluta |
| anpbabaki |
Posted - 02/01/2005 : 21:45:09
yea they definitely were trying to rip you off we do it all the time. Most people dont know that the digitizer (touch screen) is a $33 part and is not part of the LCD so thats how they get away with charging people $750 to replace the entire LCD assembly. quite a profit dont ya think? |
| Dr K |
Posted - 01/30/2005 : 12:49:28
Sent my 1120 to Fujitsu and their tech called telling me that the LCD needed to be replaced and it would cost $795. I knew for a fact my LCD was fine when I sent it in. They insisted that the LCD was bad until I persisted and asked to talk to their lead tech. He looked at it and found (supposedly) that one of the rubber pads from the front panel had fallen off and was holding down the suspend key and that was not allowing the LCD to come on. In the end they are replacing the touch panel for $225. I can't help but think that they were trying to stick me with a new LCD. Beware. |
| NigelS |
Posted - 01/30/2005 : 11:35:13
Wow this problem really sucks if you happen to be byond your warranty window. miles0823, I don't mean to follow you around the board, but it occurred to me that if you can hook up to an external monitor, you could determine without question if you have a hardware problem. If your colors turn out all right on an external - then only a screen repair will do. It's not much consolation, but it's something...
PS: People SHOULD re-post here to offer the path they finally chose regarding their dilemma. (I'll bet it involves spending money, unfortunately.) |
| miles0823 |
Posted - 01/29/2005 : 23:06:38
Has anyone that has had this problem had any issues with the colors of the screen being "inverted"? I have one that the colors look like a negative and my touchscreen does not work properly. Just wondering if anyone has had the same problem. |
| Dr K |
Posted - 01/17/2005 : 15:47:31
can anyone please describe how to fix the bad connector problem. I have removed the front panel that holds the keyboard down and unplugged and plugged the LCD connector and still no touch screen. If anyone could provide a detailed description of this process, or any other fix, it would be greatly appreciated. |
