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lnickens
Starting Member
8 Posts |
 Posted - 01/06/2004 : 15:51:09
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Hi all,
My p5020d awakes from sleep while in its bag. I'll be out and about and hear the rapid beepbeep that it makes when going to sleep. I look in the bag and see the blue light on.
I have no idea what is causing this. Nothing shows in the Application or System logs.
I don't know whether this is normal or if this is a hardware defect or software problem. I'm afraid that my hard drive will get damaged if it is spinning while I'm moving the computer around.
Is anybody else having this problem?
Thanks in advance to anybody with suggestions.
Regards,
Louis |
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draakon
Starting Member
USA
10 Posts |
Posted - 01/06/2004 : 16:19:14
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Im having the same problem. The only thing I can see is that the battery
moves in its housing slightly and if I move it while in standby with the lid closed, it starts up. I cant figure it out for sure, so Ive just gotten into the habbit of shutting down which is a pain. |
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Namuna
Junior Member
177 Posts |
Posted - 01/06/2004 : 16:41:57
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Couple of thoughts:
1: - In BIOS:
Set the 'LAN Controller' to either Enabled or Disabled (depending on if you do or don't use the NIC on your P), but NOT to Auto. If it's set to Auto then the system triggers power to the port (thereby possibly bringing the P out of sleep mode) when detecting active link (I've heard this can be flaky at times, so it might be detecting 'ghost' links)
Disable 'Wake up on LAN'. Another potential false trigger to bring laptop out of sleep.
2: Power Options (in Control Panels):
Since I use my P for MP3 listening, I set the 'When lid is closed' option to 'Do Nothing' (which in actuality turns the screen off, but computer is left in normal state). If the other options don't work, I suppose you could do this so that at least the screen will stay off.
Good luck.
-----------
P5020 WinXP Pro SP1a
512mb/40gb
http://www.leog.net/fujp_forum/topic.asp?TOPIC_ID=4237 |
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TPadden
New Member
USA
68 Posts |
Posted - 01/06/2004 : 16:51:46
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One other posibility - go to power options and check your system standby and hibernate settings. If the computer is left in standby after the time elapses it will further go to hibernate - beeping and writing memory to disk.
A sure check that this is what is happening is if you put it in suspend but when you open the lid it recovers from hibernate! 
Tom
Gainesville, Mo. |
Edited by - TPadden on 01/06/2004 17:01:23 |
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ylo
Starting Member
29 Posts |
Posted - 01/06/2004 : 21:15:03
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I am talking about P2120, but FindFast of Microsoft Office97 was capable of this too. Not sure about the find service of XP itself, have them both disabled now.
ylo. |
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rjmickle
Junior Member
Canada
177 Posts |
Posted - 01/07/2004 : 14:45:27
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| If you look at your "Network Adapters" in Device Manager, double click each of your network adapters. There's probably a "Power Management" tab, and you can try unchecking "Allow this device to bring the computer out of standby". Sometimes I think wireless network hardware may wake up the computer to refresh the network browse list, etc... (Not certain though) |
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NigelS
Senior Member Member
Canada
1339 Posts |
Posted - 01/07/2004 : 17:37:32
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This was a big topic of conversation in the P2000 forums last year. Lots of theories, but nothing was confirmed. Along with the P 'wake-up' annoyance was the fact that the stock hard drive would spin down during low-activity like it should but then after 15 seconds would spin back up for sinister reasons. Suspicions were that a 'spyware' style of indexing or feedback service was taking place (via MSoft?) occasionally detectible from the "Processes" in Windows Task Manager. For myself, once I performed a large number of 'tweaks' on the OS, both the HD issue and the Standby issues were settled.
(JM2cents.) |
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lnickens
Starting Member
8 Posts |
Posted - 01/07/2004 : 18:18:06
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Thanks to all of you for your suggestions!
draakon: I've tried to jiggle battery in its housing, as well as squeeze and jiggle the entire laptop while in standby with lid closed, but this doesn't seem to wake it up or change the state. So I'm not sure if it is a physical problem like that.
Namuna: Because I use LAN (at work), I switched the BIOS setting from Auto to Enable about a week ago (after reading the LeoG FAQ), but the problem didn't go away. I also disabled "Wake Up on LAN" in BIOS without any change in behavior.
TPadden: I've had hibernate disabled from the beginning, so the system is either awake or in standby. Never hibernates. Regardless of how long the lid is closed, when I open the lid, it awakes from standby, unless of course it is in the middle of one of these wakeup episodes, in which case it presents the WindowsXP login prompt.
ylo: I'm also thinking that it could be a software issue--that some setting is causing the system to awake to perform some process. It can't be Office 97, because I'm using Office 2003, but that is still new, so it could have a bug. At any rate, nothing shows up in the Application Event log during these incidents. In the System Event log, I sometimes (not always) find odd events which occurred during suspend states. Let me explain: Last night I went to bed at 2am, closed the lid and heard the beepbeep, and loosely placed the Lifebook into its bag so that there was no pressure on either side of the Lifebook. I awoke at 7:30am and saw that the blue light was on. So much for bouncing around--it hadn't moved. It was still the whole night. But the System Event viewer says that at 6:13am tcpip was activated, and that the network was connected. Why? Then the "Windows Image Acquisition (WIA)" service entered the running state. This service has something to do with scanners. Why? Actually, I disabled that WIA service for a week to see if it was causing wakeup problems, but it didn’t help, so I turned it back on. Finally, BROWSER was activated "The browser has forced an election on network
\Device\NetBT_Tcpip_{D6E1C717-71DE-4D1E-90F0-113986553803} because a master browser was stopped."
I wish Microsoft would have made it easier to understand these events!
rjmickle: You wrote: There's probably a "Power Management" tab, and you can try unchecking "Allow this device to bring the computer out of standby".
The Realtek NIC adapter has such a setting, but I've already unchecked that. At any rate, this happens when the Ethernet isn't plugged in. And in the case of WiFi, I keep the radio switch OFF when I leave home, but the system still awakes from suspend.
NigelS: Yeah, I'm in the tweaking phase of things, trying to determine whether some service or program is misbehaving. I've got both Ad-Aware and Spybot Search and Destroy installed, as well as Spyware Guard--the keep it all clean. I'm also running an AV program. All of them are up to date. So if it is some Spyware thing, it might be from a program that isn't flagged as such.
E-mailing Fujitsu is going slow and tedious. I'm still under warranty, so I think I'll just need to call them.
If it isn't any trouble, do you know what your major tweaks were?
Where's that 2000 thread you mentioned?
Anyway, you folks have been great. If any of you think of anything else, let me know. It seems obvious to me that other people are NOT having this problem.
Louis
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NigelS
Senior Member Member
Canada
1339 Posts |
Posted - 01/07/2004 : 20:44:56
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I have XPPro and for a P2000 that means I had a lot of chopping to do on the OS. Common wisdom says not to use Outlook Express, or Windows Media. Disable or remove. Indexing has to go (maybe try the most miniumum setting later.) Ditching McAfee was a must on P2000 series and I seem to remember there was even a note from Fujitsu about it. I use Norton, but there are loads of other choices.
For the OS I had to go with the resource-saving 'Classic' mode. Don't think that had anything to do with this particular problem, but who knows?
Regarding 'where is the thread...?' I have had some problems finding LeoG threads from before October 2003 lately. Anyone else know anything about that? The thread I'm remembering is Winter/Spring 2003 vintage.
Black Viper offers his own tweak methods which you should read carefully as they range from mild to radical, http://www.blackviper.com/Admin/sitemap.htm but the guy has a long reputation for thoroughness and reliability. Tweakxp is a link from this site you could try: http://www.tweakxp.com/default.aspx
In the end you just go from one end of the OS to the other tailoring your computer perfectly to your uses and your uses only. There is so much stuff you can disable or get rid of and your system will not only be more reliable, but much faster besides. My P was waking in the middle of the night from the first day I got it - and it just sat on a table. I honestly believe the cause of this has nothing to do with your Fujitsu. BTW - the Hibernation function is brilliant and easy and only takes a few moments longer than Standby. Standby drains the battery charge, but in Hibernation you can unplug the whole works and not lose the charge OR your work. Good Luck.
- NS |
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a45
Starting Member
2 Posts |
Posted - 01/07/2004 : 22:48:08
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I had this problem in the past. The fujitsu service chat technician led me through a fix. Frankly, I can't remember what exactly was causing it, but it was software that had to be disabled. It never awoke at night afterwards.
http://chat.stream.com/fujitsu/
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rjmickle
Junior Member
Canada
177 Posts |
Posted - 01/08/2004 : 13:34:14
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quote:
ylo: ... I awoke at 7:30am and saw that the blue light was on. ... But the System Event viewer says that at 6:13am tcpip was activated, and that the network was connected. Why? ... Finally, BROWSER was activated "The browser has forced an election on network ------- because a master browser was stopped."
I wish Microsoft would have made it easier to understand these events!
rjmickle: You wrote: There's probably a "Power Management" tab, and you can try unchecking "Allow this device to bring the computer out of standby".
The Realtek NIC adapter has such a setting, but I've already unchecked that. At any rate, this happens when the Ethernet isn't plugged in. And in the case of WiFi, I keep the radio switch OFF when I leave home, but the system still awakes from suspend.
Your response to ylo makes me even more suspicious of your network adapter(s) waking your computer. A master browser is a computer on a LAN that stores a list of all the computers on that LAN, and their resources (shared folders, printers, etc.). When the computer that is acting as the master browser stops, the remaining computers have an election, to see who is gonna become the new master. Incidentally, another case that triggers an election is when a computer with a more recent OS or a server OS joins the network (ie. WinXP will win over Win98, and Win2000 Server will win over Win2000 Pro). The message in your event log suggests the current master browser has stopped.
Now the next question is whether the master has really stopped, or whether windows on your notebook just can't detect it because your Wifi switch is off... I'm not sure that turning off that switch actually disables the Wifi, or whether it simply shuts off access to the antenna? (I've never used Wifi, so I'm not sure)
I've had a similar problem with my notebook plugged into my home LAN -- it would periodically reawaken from suspend. I went through the process of disabling the Computer Browser service on it -- I can't remember whether that ended up working or not, but I'm 99% sure that disabling the adapter works (go to Network Connections, right-click your Wifi connection and click Disable). Try that for an evening and see if it's awake before you in the morning!
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Edited by - rjmickle on 01/08/2004 13:35:45 |
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lnickens
Starting Member
8 Posts |
Posted - 01/13/2004 : 15:38:17
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Hi all,
Thanks for more clues. I like BlackViper's site.
I started using hibernation instead of suspend, just thinking it might help, and I'm still having the problem--actually it is worse with hibernate because it gets stuck in the BIOS waiting for a password and doesn't seem to want to shut itself down, whereas with suspend it goes back to sleep after a while.
Right now I'm going back and forth with the level 2 Fujitsu support--they're saying it isn't a known issue in their databases, but they're trying to help.
There is nothing in the task scheduler, so I can only think it is some service that is hooked into the hardware, but there are SO MANY!
I'm still open for suggestions.
I still haven't ruled out the possibility that my unit might be defective.
My thanks to all of you. Regards,
Louis |
Edited by - lnickens on 01/13/2004 15:39:58 |
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preacher
Junior Member
USA
131 Posts |
Posted - 01/13/2004 : 18:31:08
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| Glad to see that you got Fujitsu involved. They NEED to take care of this. It seems strange that someone said that they called about this problem, Fujitsu helped them, and now they don't have a record of it in their database. I had the same problem with my 5000. I tweaked and tweaked and now I haven't seen it in a while but I am not convinced that it is gone. I posted a topic about it several months ago but now I cannot find it in the archives. It doesn't make any difference though, you seem to have gotten further than I did. |
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NigelS
Senior Member Member
Canada
1339 Posts |
Posted - 01/13/2004 : 19:25:59
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Wow, now that is frustrating. Sorry to see there are no results on this one. My awake-from-sleep problem was stubborn but not this stubborn. When my P2120 started doing this right out of the box, it wasn't just 'coming on' - it was 'coming on' and making a racket. The noisy stock hard drive was really percolating even with the lid closed. That's what led me to believe it was OS-oriented. Your situation reminds me that even after I had totally tweaked and fiddled with everything possible I remember that my 'solutions' just wouldn't 'take' until I did one final DeFrag and Reboot, and then 'presto' it was fixed. Makes no sense, I know.
Hope Fujitsu can get you back in the game. |
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StR
Junior Member
115 Posts |
Posted - 01/14/2004 : 18:44:49
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My 5020D started doing the same: it turns on while being closed
and sitting in the bag in a standby modem. I discovered one of the reasons for this behavior. It seems that simply slightly pushing (squishing) on the body of the laptop near the swinging part hinges activates the switch(es) similarly to that when you open it.
I am not sure if this is a deffect of my unit, or a general behavior.
Can somebody confirm this?
Thanks.
Added in response to tmt: You can push near the speakers, or right next to the hinges. One of the possible ways to do that is to hold the laptop with your right hand so that the thumb is on top, and all other fingers are on the bottom of the closed laptop, while your palm is covering the USB ports. |
Edited by - StR on 01/14/2004 22:11:05 |
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tmt
Advanced Member
2762 Posts |
Posted - 01/14/2004 : 21:57:22
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| "Swinging part"? Where exactly? |
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preacher
Junior Member
USA
131 Posts |
Posted - 01/14/2004 : 22:29:41
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O.K. That seems to make some sense. I know when I experienced the same thing it has always been in motion. However, others said that theirs did it while on the desk overnight. And what about the fellow who was paying close attention to the event log and what programs were doing what?
Also, if that "squishing" thing were the culprit, couldn't I put it into suspend by giving it a good jar while it is on? |
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smorvan
Starting Member
20 Posts |
Posted - 01/15/2004 : 05:31:31
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Well, personally I have the same problem with my loox t90d. I sometime find it burning hot in my case, and cannot explain why.
The other day, as I took it out of my briefcase and lay it out on the table, it suddenly started. It got me thinking that the reason why it wakes up it because it has a super sensitive switch located somewhere on the hinges.
I have then verified that on more than a couple of occasions, and I have avoided those odds powerups by carefully placing it in my briefcase.
The LAN settings, as described in the earlier postings, are all set to 'off'.
Stephane |
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smorvan
Starting Member
20 Posts |
Posted - 01/18/2004 : 08:11:56
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Well, that did not do it.
I still find my T90D discharged while seating in its case. Best I can suggest is to have a boot password so that the computer remains at the Bios prompt with no possibility to boot (otherwise it could be damaged if it is handled).
Anyone with a suggestion?
Stephane |
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preacher
Junior Member
USA
131 Posts |
Posted - 01/18/2004 : 17:11:28
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| I believe that it is the settings. I have tweaked the settings and haven't seen this issue for a while. I may have killed it. BTW, my 10/100 card is disabled all of the time and my wireless card is disabled MOST of the time. |
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lnickens
Starting Member
8 Posts |
Posted - 01/18/2004 : 19:46:52
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Hi all,
It does seem that changing the network state while my P5020D is in suspend with lid closed will contribute towards it spontaneously waking up from suspend. In other words, before closing the lid, I disconnect the ethernet jack and let Windows report that the LAN is disconnected. That seemed to help, and I was about to announce to everyone that I had possibly found a solution. However...
This solution isn't consistently working for my wireless LAN. I switched off the antenna, let Windows tell me that the WiFi connection had disconnected, and then closed the lid and let my laptop go into suspend (beepbeep). Ten minutes later, in my car, I could hear Outlook 2003 telling me about the appointment I was driving to.
Then it dawned on me that it could be an MS Outlook or MS Office issue.
I've been working with Fujitsu tier 2 support, and this guy Tony Fink has been great in helping me go through the possibilities, but we stll haven't found a solution yet. It doesn't appear to be a startup program issue; rather, it seems like there is an errant Microsoft or third-party service that is trying to find or restart the network connection after it has been physically disconnected.
Anyway, it would be great if we could come up with a final solution.
-Louis |
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preacher
Junior Member
USA
131 Posts |
Posted - 01/18/2004 : 22:45:59
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| Lnikens, have you tried disabling the network card rather than just disconnecting? It would seem to me to be a sure-fire way to make sure that network activity would not be a factor. I am glad to see that you are working with Fujitsu on this. Keep us posted. |
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smorvan
Starting Member
20 Posts |
Posted - 01/19/2004 : 02:54:04
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Ok, let's make it a bit clearer. I have problems with Hibernating, when my computer has actually saved the RAM content to the HD.
It happened this morning again, while unpacking it from my suitcase. It came on as I lay it on my desk - almost as if it has motion sensors.
Agreed, the WiFi setting was on, and my Ethernet settings are set to 'Automatic' in the bios.
Still can't figure out why this is happening.
Stephane |
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lnickens
Starting Member
8 Posts |
Posted - 01/19/2004 : 03:38:16
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quote:
Originally posted by preacher
Lnikens, have you tried disabling the network card rather than just disconnecting? It would seem to me to be a sure-fire way to make sure that network activity would not be a factor. I am glad to see that you are working with Fujitsu on this. Keep us posted.
Hi Preacher. I've disabled both the LAN and Wifi drivers to no avail. I think the larger problem is that networking is so pervasive in Windows that even with the LAN and WiFi drivers disabled (in the Device Manager), some services that use networking are very likely still running. It seems that these services are programmed to go looking for a network (subsequently waking the machine) even when no network is available. I've deactivated anything even smelling of networking in the startup list, but deactivating services is harder because Microsoft's descriptions in Services.msc aren't clear enough for me to determine which ones are absolutely necessary and which ones aren't.
I'll definitely keep you posted. Regards, Louis |
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StR
Junior Member
115 Posts |
Posted - 01/19/2004 : 13:19:19
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Well, I think I made quite a few findings on this problem.
In my case, it is first of all a hardware problem: I cannot touch the laptop without waking it up. I think the switch in the hinges is deffective, and I need to send it to get repaired.
In addition to that, I saw my 5020D also waking up last night when it was just laying on the floor, and powered by the adapter. It woke up a few times, and then shortly went back into sleeping. In the morning I found a window (similar to that of IE), - saying that the network is unreachable, and whether it should try again or work offline.
So, my suspicion that this ccould be caused by one of the services that is connecting to the servers, searchin for updates.
In principal, it could be any of the running services with the scheduled Windows update, MS-Office update (if you have it running), Norton AntiVirus, or whatever else that you mihgt have running (e.g. download manager).
In general, any application running before the computer was sent to the standby mode, might be able to wake it up. As far as I understand, in the standby mode the CPU is still running. It's only the HDD, the monitor and maybe some other hardware (cards) that get powered down. So, whatever is running in the CPU might try to access the HDD or the network, and that might wake the computer up.
I just was able to find out what services are waking up my computer. It is "BROWSER". IIRC, this is the service that updates the information about the surrounding computers (in the workgroup or in the Windows Domain). Another service potentially causing this was the time synchronization service.
You can also check what services are waking up yours. Start "Even Viewer". (Start->[Programs]->Administrative Tools->Event Viewer, If you don't see the ADministrative Tools menu in either the Start menu (XP), or in Programs, you can enable it in XP by right-clicking on the bottom bar -> properties -> "Start Menu" tab -> Customise -> Advanced tab -> scroll all the way down to "System Administrative Tools" - choose either of the two "Display" options to enable it displayed in the Programs and/or Start Menu).
After you launched the Event Viewer - click on "System" - and see what service complained while the computer should've been sleeping.
Also, in the "Application" logs, - you can see what applications might be causing this. In the applications logs, I saw "COM+". I think it was called by the "BROWSER", as the time stamps match.
Hope this helps people investigating this problem.
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preacher
Junior Member
USA
131 Posts |
Posted - 01/20/2004 : 09:22:58
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| Wow, you guys sure are smart. I am impressed at the great detective work that you have done. O.K., how about this; it is both a hardware problem (faulty switch) and a software issue. One problem with two origins. I say this because Stephanie's machine is waking from HIBERNATE - obviously faulty hardware - (no software can wake a computer from hibernate land - the machine is physically off) while StR has tracked down the very services that are waking his computer WHILE THE MACHINE IS SITTING ON THE FLOOR (presumably not even being touched). What do you guys think? |
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